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Terms
and Conditions
- All scheduled visits will be governed by all the terms of this contract.
We appreciate as much advance notice as possible, but will make every effort to accommodate all requests. In the event of early return home, Client must notify Pet Sitter promptly to avoid being charged for unnecessary visit(s). Client may make telephone reservations for additional service at any time during the term of this contract, subject to Pet Sitter availability. Pet Sitter will be assigned at the start of service, however in the event assistance is needed to ensure continuation of care for the pet(s) another member or independant contractor of BallyFrost Pet Services, LLC will be available to provide care. All members of BallyFrost Pet Services, LLC are bonded & insured.
- The fee per visit will be determined during the initial client introduction meeting. Any additional visits made or services performed shall be paid for at the usual contract rate. An invoice will be provided at the start of service with agreed dates for payment due.
- Pet Sitter is authorized to perform care and services as outlined on this contract. Should medical attention be necessary and specified veterinarian is unavailable, Pet Sitter is authorized to seek emergency veterinary care. Client releases Pet Sitter from all liabilities related to transportation, treatment and expense. Every attempt will be made to notify Client regarding such situation. However, if Client is not reachable and time is of the essence Client authorizes Pet Sitter to approve medical and/or emergency treatment (excluding euthanasia) as recommended by a veterinarian, up to $300. Client agrees to reimburse Pet Sitter/Company for any expense incurred, plus any additional fees for attending to this need or any expenses incurred for any other home/food/supplies needed.
- In the event of inclement weather or natural disaster, Pet Sitter is entrusted to use best judgment in caring for pet(s) and home. Pet Sitter/Company will be held harmless for consequences related to such decisions.
- Pet Sitter agrees to provide the services stated in this contract in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, the Client expressly waives and relinquishes any and all claims against said Pet Sitter/Company except those arising from negligence or willful misconduct on the part of the Pet Sitter/Company.
- First-time clients or clients with a history of late payment will be required to pay in advance before services are rendered.
For future assignments, Client acknowledges that payment is due immediately upon completion of a scheduled service period without further invoice or notice. For assignments over 14 consecutive days, 50% of the total invoice is due on the first day of service. A finance charge of 15% per month will be added to unpaid balances after 30 days. A handling fee of $25.00 will be charged on all returned checks. A 50% deposit is required on lengthy assignments. In the event it is necessary to initiate collection proceedings on the account, Client will be responsible for all attorney’s fees and costs of collection.
- In the event of personal emergency or illness of Pet Sitter, Client authorizes Pet Sitter to arrange for another qualified person to fulfill responsibilities as set forth on this contract. Every attempt will be made to notify client regarding such situation.
- All pets are to be currently vaccinated. Should Pet Sitter be bitten or otherwise exposed to any disease or ailment received from Client’s animal, it will be the Client’s responsibility to pay all costs and damages incurred by the victim.
- Pet Sitter and Client each may terminate this contract at any time by written notice to the other. Pet Sitter will be entitled to payment for all services rendered until notice of termination is received, and for any transition services reasonably required to provide for the health and welfare of Client’s pets. Pet Sitter will not terminate during a period of scheduled service unless Pet Sitter determines, in its sole discretion, that a danger exists to the health or safety of Pet Sitter. If such concerns preclude Pet Sitter from providing further care of the pet, then Client authorizes pet to be placed in a kennel, with all charges there from to be charged to Client. Every attempt will be made to notify Client regarding such situation.
PLEASE
NOTE: If anyone else has access to your home while the pet-sitting job
is being performed, we, the pet-sitting company, can assume no liability
for any damages or losses to your home or pet.
The utmost of care will be given in watching both your pet(s) and your
home. However, due to the extreme unpredictability of animals, we cannot
accept responsibility for any mishaps of an extraordinary or unusual nature
(i.e., bitings, furniture damage, accidental death, etc.) or any complications
in administering medications to the animal. Nor can we be liable for injury,
disappearance, death or fines of pet(s) with access to the outdoors.
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